Before logging into Screening Room, a crucial step we need to ensure is that your Adobe account does not have any external sign-in options enabled (ex. Google, Apple, Facebook, etc.). If there are, we’ll need to remove them as the login process for Screening Room is not compatible with those external parties.
If you don’t have an external sign-in linked with your Adobe account, but still have a legacy Frame.io account and need to merge it with Adobe, see this article here.
First, on your web browser, navigate to your Adobe account settings at https://account.adobe.com/. Then, click on “Account and security” and “Sign-in and security”.
In this example, we have a Google account linked to our Adobe account, but this will apply to any of the other accounts shown below as well. We’ll scroll down to “Social sign-in”, and click “Disconnect”.
If you initially created your Adobe account using Google or another external sign-in option, you will be prompted to create a password specifically for your Adobe account. You will use these credentials when logging into Screening Room.
Once complete, you are ready to put on your headset and head into Screening Room!
Next: